RETURNS AND EXCHANGES

Our Return Promise

As part of our commitment to you, all AutoGoody purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased at AutoGoody.com, you may return the item in its original packaging within 30 days of your shipment receipt date. Your satisfaction is our primary goal; please carefully review our return/exchange instructions and policy below.

Return or Exchange Instructions

Please email us at sales@AutoGoody.com with your concern. Include your order number and email address associated with your order. We will help you within one business day. We will try our best to make your return/exchange process be fast and easy.

Exchanges and Returns Policy

At AutoGoody our goal is to ensure you are completely satisfied with your purchase. 
If for whatever reason you are dissatisfied with your purchase, you can return it to AutoGoody within 30 days of receiving the item(s), at which time we'll gladly exchange it. Refunds are subject to a 15% restocking fee and will exclude shipping/handling charges. Shipping & handling fee is non-refundable.

• All returned or exchanged items must be in new condition, in their original box, and must include all accessories and packaging. 
• Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request. Refund eligibility is determined once your return is received and inspected. We reserve the right to refuse a refund on any return shipment.
• We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.
• Customers pay for return shipment charges. We will cover the shipment if it's our mistake.

Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether or not you may qualify for a refund, contact us at sales@autogoody.com

Refunds will be credited in the same form as they were paid.

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